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Gift of the Year Award 2010

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Terms and Conditions PDF Print E-mail

How to Pay

 

Online

Use this website to choose items from our Swag-bag store, add them to your shopping basket then pass through the checkout to the secure payment gateway which is powered by SagePay - the new name for Protx. We accept the following payment methods online:

List of credit cards accepted by SagePay

 

By Post

Alternatively, you can pay by cheque. Please make cheques payable to ‘Swag-bag LLP’ and please include your home address and cheque card number on the back. Cheques take up to 7 days to clear so cheque orders will take longer to process than credit card orders.

Cheques should be sent to:
 

Swag-bag LLP
The Coach House
Dawcross Rise
Pannal
HG3 1NU

 

Postage

All deliveries can be sent to an alternative delivery address which can be entered at the time of ordering.

 

Royal Mail First Class - Standard UK Delivery.

Postage and packaging is a necessity of an online business. With the introduction of jewellery to our online shop we have had to review our policy. All our jewellery items are sent separately from our Swag-bags and to simplify matters P&P is included in the price for all deliveries in the UK. We are happy to advise on the cost of posting items abroad - please Contact Us by telephone or email.

Our Swag-bags continue to be posted and packed by Paperworks and we use Degradamailer®, the environmentally friendly 100% degradable and re-usable mailing bag. The cost of postage and packaging will vary according to the weight of each order. The Small Swag-bag weighs approximately 495g and the Large Swag-bag approximately 650g. If the weight of your order exceeds 1kg then it will be sent by 'Parcel Post' to minimise your postage costs.

The current P&P cost for a Midnight Crush Large Swag-bag is £4.25 whilst P&P for a Midnight Crush Small or a Spotty Dotty Swag-bag is £3.75. These prices are for Royal Mail Standard First Class Delivery.

We are currently delivering within 7 days.

No signatures are required on standard delivery.

If an item is out of stock you will be notified by email with an adjusted delivery date.

If your order exceeds 2kg then please Contact Us to confirm the cost of postage.

 

Next Working Day Delivery

A signature is required for this Royal Mail Special Service

If you order before 2.00pm, your Swag-bag is guaranteed to be delivered by 2.00pm the following working day.

The cost of this service will again depend on the weight of the package.

Special Delivery is a signature service so please provide a delivery address where someone will be available to sign for it.

All delivery schedules exclude Bank Holidays and are dependant on stock availability.

 

Overseas Delivery

We are happy to send product overseas.

The cost of postage is determined by the weight of the package.

Royal Mail Airmail Service does not accept packages over 2kg.

All overseas deliveries are subject to local import duties and taxes and may be affected by Customs & Excise delays.

Please note that Swag-bag LLP cannot be liable for any local import duties and taxes imposed.


The Small Print

Whilst every care has been taken to ensure that the descriptions and specifications are correct, all sizes are approximate and slight variations may occur during the manufacturing process. All our products are hand-finished so they may vary slightly.

Prices are inclusive of VAT. Swag-bag reserves the right to change any designs, fabrics, pricing and availability at any time.

 

Copyright and Design

Swag-bag is a Registered Design.

All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website/marketing material are, and will remain, the property of Swag-bag. We will treat any infringement of these rights seriously. Swag-bag is a member of ACID (Anti-Copying In Design).