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Privacy Policy PDF Print E-mail

Information we collect and how we collect it

Many of the services on our site are offered without our collecting any personally identifiable information from you. You can browse swag.bag.co.uk and view some of our content anonymously. For instance, you can access this page without giving out any personally identifiable information.

The information we gather on our site falls into two categories: (1) personal information you supply when you become a member, order, complete a survey, post in a discussion forum, post news articles, or provide your email address, and (2) tracking information collected as you navigate through our site.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. Our data protection registration number is Z1763311.

Personally Identifiable Information

To use certain features on our site, we ask you to become a registered user. When you do this, we collect personally identifiable information about you such as your name, mailing address, email address, telephone number, credit card information, user name and password.

We may ask you for personal information when you place an order for products or complete a survey. We use this information to process your order, your request or to help improve our site. When personally identifiable information is collected, you will know because you will have to fill out a form.

Aggregate Information

When you use our site, we may collect tracking information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, and pages visited on the site. None of this information identifies you personally; we collect it for aggregate reporting on site activity.

For example, we may want to know how long the average user spends on our site, or which pages or features get the most attention. We use this information to make the site more useful to you.

We use "cookies" to store and sometimes to track user information. Cookies, by themselves, do not tell us email address or other personally identifiable information unless you choose to provide this information to us by, for example, registering or subscribing to our site.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie contains a unique number that allows our site to recognize your computer.

For example, cookies allow us to keep track of your user name and password (if you are a registered user) so you don't have to re-enter that information each time you visit our site.

The help function on most browsers contains information on how to set your browser to notify you before accepting cookies or to disable cookies entirely. However, if you don't accept cookies, you won't be able to take advantage of various features on our site that are available to other visitors.

How your information will be used

Our primary goal in collecting information is to make our site more useful to you. Swag-bag uses personally identifiable information in a limited number of ways. We use the information to complete transactions and fulfil requests for our services.

For instance, if you become a customer, we use your information to process your order, or if you contact us for help, we will use the information to contact you. We also use the information you provide to send you email and mail only for Swag-bag programmes or services that we believe may be of interest to you, unless of course you have asked not to receive such information when you registered.

In some instances, we use third party companies to help us provide our products and services to you, like a shipping company that delivers a package or an email delivery service that sends out our emails and e-newsletters.

In those instances we need to share your information with them. We require that those companies use the information only to deliver the product or service.

We may occasionally release personal information as required by law, for example, to comply with a court order.

Our Email Policies

Account related email:

We will send you emails relating to your account. These include order confirmations, renewal/expiration notices, and credit card problem notifications.

Email Newsletters:

We offer or may soon offer numerous email newsletters. If you no longer wish to receive a specific newsletter, you can either follow the 'unsubscribe' instructions located near the bottom of each newsletter. You can also opt-out of receiving email newsletters during the registration process.

 

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